Return Policy

  1. Right to Return:

    • Customers have the right to return products purchased from the "Black Sea Puzzles" website within 14 days of receiving the order.
  2. Shipping Costs:

    • All shipping costs associated with returning the product are the responsibility of the customer. This includes the costs of returning the product to our address.
  3. Product Condition:

    • The product must be in its original packaging and condition.
    • The product must not be unpacked, used, or worn.
  4. Product Inspection:

    • "Black Sea Puzzles" reserves the right to inspect the condition of the product before accepting the return. If the product has been unpacked, used, or worn, "Black Sea Puzzles" may refuse the return and refund.
  5. Refund:

    • If the return conditions are met, "Black Sea Puzzles" will refund the amount paid by the customer for the product within 14 days of receiving the returned product.
  6. Return Procedure:

    • Customers must contact "Black Sea Puzzles" to notify their intent to return the product.
    • Customers should follow the return instructions provided by "Black Sea Puzzles."
  7. Transportation Responsibility:

    • "Black Sea Puzzles" is not responsible for any potential loss or damage to the product during the return shipping.

These are the primary conditions for returning products purchased from the "Black Sea Puzzles" website. Customers should review and accept these conditions before placing an order and utilizing their right to return.